Get in Touch

Have questions about our hosting services? Our expert support team is here to help you 24/7.

Contact Information

Reach out to us through any of these channels. We're committed to providing you with the best support experience possible.

Phone Support

+1 (555) 123-4567

24/7 Technical Support

Email Support

support@hostneko.com

Response within 1 hour

Live Chat

Start Live Chat

Instant support available

Support Tickets

Open Support Ticket

Track your requests

Send us a Message

Support Hours & Response Times

Our dedicated support team is available around the clock to ensure your hosting experience is seamless.

24/7 Technical Support

Round-the-clock assistance for all technical issues and emergencies

Live Chat

Instant support available 24/7 with average response time under 2 minutes

Email Support

Professional email support with guaranteed response within 1 hour

Frequently Asked Questions

Quick answers to common questions about our hosting services and support.

How quickly do you respond to support requests?

We guarantee a response within 1 hour for all support requests. Critical issues are typically resolved within 15 minutes.

Do you offer phone support?

Yes! Our phone support is available 24/7 at +1 (555) 123-4567 for all technical and billing inquiries.

What types of issues can you help with?

We assist with technical issues, billing questions, account management, domain transfers, and general hosting guidance.

Do you have dedicated account managers?

Yes, our enterprise and reseller customers are assigned dedicated account managers for personalized support.